政府舆情危机治理外文期刊
Title: Government Crisis Management in Public Opinion: A Review of Foreign Journals
Abstract:
This article aims to provide a comprehensive review of foreign journals focusing on government crisis management in public opinion. It begins by highlighting the importance of effective crisis communication strategies employed by governments to maintain public trust and mitigate potential backlash during a crisis. The paper then examines various crisis management models and theories advocated by scholars in the field. Finally, it explores case studies of successful crisis management campaigns and concludes with recommendations for future research and practice in this area.
1. Introduction
1.1 Background
1.2 Significance of Government Crisis Management in Public Opinion
2. Crisis Communication Strategies
2.1 Building Public Trust
2.2 Consistent and Timely Communication
2.3 Utilizing Various Communication Channels
3. Crisis Management Models and Theories
3.1 Situational Crisis Communication Theory
3.2 Coombs’ Crisis Management Model
3.3 Image Restoration Theory
4. Case Studies
4.1 The Management of Ebola Crisis by the U.S. Government
4.2 South Korea’s Response to the MERS Outbreak
4.3 New Zealand’s Handling of the Christchurch Mosque Shootings
5. Analysis and Discussion
5.1 Strengths and Weaknesses of Different Crisis Management Approaches
5.2 Key Factors for Successful Crisis Management
5.3 Lessons Learned from Case Studies
6. Recommendations for Future Research and Practice
6.1 Technological Innovations in Crisis Communication
6.2 Training and Preparedness for Government Officials
6.3 Cross-cultural Studies in Crisis Management
7. Conclusion
7.1 Summary of Key Findings
7.2 Implications for Government Crisis Management in Public Opinion
7.3 Future Directions
By examining existing literature and case studies, this article offers valuable insights into effective government crisis management strategies in public opinion, encouraging further research and providing practical guidance for governments worldwide. Understanding the complexities surrounding crisis communication is crucial for governments to protect their reputations and effectively address public concerns in times of crisis.
